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CommentLink Documentation
Learn how to connect your accounts, automate Instagram conversations, use Follow Gate and Automation Templates, and solve common issues.
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What is CommentLink?
CommentLink automates Instagram comment replies and DMs, Follow-Gated DM, Stories, and lead capture through Email Collector.
How do I get started with CommentLink?
Sign in, connect Instagram in Channels, then create your first Posts & Reels automation in CommentLink.
How do I connect Instagram?
Connect Instagram to CommentLink from Channels using Meta OAuth so Posts & Reels and Stories can sync.
How do I create my first automation?
Create your first CommentLink automation from Posts & Reels: pick a post, set Keywords or All Comments, then Save.
How do I create a Follow Gate automation?
Enable Follow-Gated DM on a Posts & Reels, Stories, or Automation Template config, customize the gate message, then Save.
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Popular troubleshooting
Why isn’t my automation triggering?
Automations may not trigger if paused, keywords miss, media is unlinked, Instagram is disconnected, or comments are ineligible.
Why didn’t someone receive my Instagram DM?
Missing Instagram DMs can come from No DMs mode, Follow Gate awaiting follow, messaging windows, rate limits, or Message Requests.
Why did my Instagram connection expire?
Instagram connections expire when Meta tokens expire or access is revoked. Reconnect Instagram in Channels to restore automations.
Why can’t I select a post or Reel for a template?
Posts already linked to a custom automation or another template are occupied and cannot be selected until you Unlink or Detach.