Contacts & Email Collector
Collect emails from Instagram DMs, export leads, and tag contacts.
6 articles
Collect emails
- How do I collect email addresses from Instagram?Enable Email Collector on a Posts & Reels, Stories, or Automation Template automation to capture emails in Instagram DMs.
- How do I view and export collected emails?Open Email Collector to filter collected Instagram emails and export them as CSV when you have permission.
- How do automations create leads?Automations create contacts when they run and can collect emails with Email Collector. Measure both in Analytics Lead Generation.
Manage contacts
- How are contacts created?Contacts are created when people interact through Instagram or WhatsApp automations and messaging — there is no separate Leads module.
- How do I tag a contact?Tag contacts on the Contacts page, or apply Contact Tags from automations when that option is configured.
- How do I edit a contact’s lead score?Edit Lead score (0–100) on the Contacts page. Hot leads are contacts scored 70 or higher.